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Commit 7bc471ae authored by Martin Schroschk's avatar Martin Schroschk
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Merge branch 'issue-503' into 'preview'

Update support mail address (Resolve #503)

Closes #503

See merge request !903
parents f18b5730 497efd14
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2 merge requests!906Automated merge from preview to main,!903Update support mail address (Resolve #503)
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......@@ -36,7 +36,7 @@ direct rendering: Yes
[...]
```
If direct rendering is not set to `Yes`, please contact [HPC support](mailto:hpcsupport@zih.tu-dresden.de).
If direct rendering is not set to `Yes`, please contact [HPC support](mailto:hpc-support@tu-dresden.de).
- Expand LD_LIBRARY_PATH:
......
......@@ -90,7 +90,7 @@ re-compile made sense.
### Applications
As a default, all applications provided by ZIH should run an atlas
without problems. Please [tell us](mailto:hpcsupport@zih.tu-dresden.de)
without problems. Please [tell us](mailto:hpc-support@tu-dresden.de)
if you are missing your application or experience severe performance
degradation. Please include "Atlas" in your subject.
......
......@@ -73,7 +73,7 @@ that was built especially for SCS5.
### Which modules should I use?
If possible, please use the modules from **modenv/scs5**. In case there is a certain software
missing, you can write an [email to hpcsupport](mailto:hpcsupport@zih.tu-dresden.de) and we will try
missing, you can write an [email to hpcsupport](mailto:hpc-support@tu-dresden.de) and we will try
to install the latest version of this particular software for you.
However, if you still need *older* versions of some software, you have to resort to using the
......
......@@ -33,7 +33,7 @@ These licenses also apply to your contributions.
If you are in doubt, please contact us either via
[GitLab Issue](https://gitlab.hrz.tu-chemnitz.de/zih/hpcsupport/hpc-compendium/-/issues)
or via [Email](mailto:hpcsupport@zih.tu-dresden.de).
or via [Email](mailto:hpc-support@tu-dresden.de).
## Quick Overview
......
......@@ -114,7 +114,7 @@ documentation.
!!! warning "HPC support"
Non-documentation issues and requests need to be send as ticket to
[hpcsupport@zih.tu-dresden.de](mailto:hpcsupport@zih.tu-dresden.de).
[hpc-support@tu-dresden.de](mailto:hpc-support@tu-dresden.de).
## Contribute via Web IDE
......
......@@ -27,7 +27,7 @@ Please also find out the other ways you could contribute in our
!!! tip "Reminder"
Non-documentation issues and requests need to be send to
[hpcsupport@zih.tu-dresden.de](mailto:hpcsupport@zih.tu-dresden.de).
[hpc-support@tu-dresden.de](mailto:hpc-support@tu-dresden.de).
## News
......
......@@ -24,7 +24,7 @@ Further information about this new system can be found on the following websites
## Getting Access
To get access to the developer kit, write a mail to
[the hpcsupport team](mailto:hpcsupport@zih.tu-dresden.de)
[the hpcsupport team](mailto:hpc-support@tu-dresden.de)
with your ZIH login and a short description, what you want to use the developer kit for.
After you have gained access, you can log into the developer kit system via SSH from the login
......
......@@ -99,7 +99,7 @@ project.
Please send your request **7 working days** before the reservation should start (as that's our
maximum time limit for jobs and it is therefore not guaranteed that resources are available on
shorter notice) with the following information to the
[HPC support](mailto:hpcsupport@zih.tu-dresden.de?subject=Request%20for%20a%20exclusive%20reservation%20of%20hardware&body=Dear%20HPC%20support%2C%0A%0AI%20have%20the%20following%20request%20for%20a%20exclusive%20reservation%20of%20hardware%3A%0A%0AProject%3A%0AReservation%20owner%3A%0ASystem%3A%0AHardware%20requirements%3A%0ATime%20window%3A%20%3C%5Byear%5D%3Amonth%3Aday%3Ahour%3Aminute%20-%20%5Byear%5D%3Amonth%3Aday%3Ahour%3Aminute%3E%0AReason%3A):
[HPC support](mailto:hpc-support@tu-dresden.de?subject=Request%20for%20a%20exclusive%20reservation%20of%20hardware&body=Dear%20HPC%20support%2C%0A%0AI%20have%20the%20following%20request%20for%20a%20exclusive%20reservation%20of%20hardware%3A%0A%0AProject%3A%0AReservation%20owner%3A%0ASystem%3A%0AHardware%20requirements%3A%0ATime%20window%3A%20%3C%5Byear%5D%3Amonth%3Aday%3Ahour%3Aminute%20-%20%5Byear%5D%3Amonth%3Aday%3Ahour%3Aminute%3E%0AReason%3A):
- `Project:` *Which project will be credited for the reservation?*
- `Reservation owner:` *Who should be able to run jobs on the
......
......@@ -13,7 +13,7 @@ There are 370 TB of NVMe devices installed. For immediate access for all project
of fast NVMe storage is available at `/nvme/1/<projectname>`. A quota of
100 GB per project on this NVMe storage is set.
With a more detailed proposal to [hpcsupport@zih.tu-dresden.de](mailto:hpcsupport@zih.tu-dresden.de)
With a more detailed proposal to [hpc-support@tu-dresden.de](mailto:hpc-support@tu-dresden.de)
on how this unique system (large shared memory + NVMe storage) can speed up their computations, a
project's quota can be increased or dedicated volumes of up to the full capacity can be set up.
......
......@@ -231,7 +231,7 @@ The approach depends on the data volume: up to 100 MB or above.
!!! caution "Terabytes of data"
If you are planning to move terabytes or even more from an outside machine into the ZIH system,
please contact the ZIH [HPC support](mailto:hpcsupport@tu-dresden.de) in advance.
please contact the ZIH [HPC support](mailto:hpc-support@tu-dresden.de) in advance.
### Permission Rights
......@@ -396,7 +396,7 @@ For additional information refer to the detailed documentation on [modules](../s
e.g. `numpy`, `tensorflow` or `pytorch`.
Those modules may provide much better performance than the packages found on PyPi
(installed via `pip`) which have to work on any system while our installation is optimized for
the ZIH system to make the best use of the specific CPUs and GPUs found here.
the ZIH system to make the best use of the specific CPUs and GPUs found here.
However the Python package ecosystem (like others) is very heterogeneous and dynamic,
with daily updates.
The central update cycle for software on the ZIH HPC system is approximately every six months.
......
......@@ -53,7 +53,7 @@ particularly designed for ab-initio molecular dynamics. For examples and documen
[CPMD homepage](https://www.lcrc.anl.gov/for-users/software/available-software/cpmd/).
CPMD is currently not installed as a module.
Please, contact [hpcsupport@zih.tu-dresden.de](mailto:hpcsupport@zih.tu-dresden.de) if you need assistance.
Please, contact [hpc-support@tu-dresden.de](mailto:hpc-support@tu-dresden.de) if you need assistance.
## GAMESS
......@@ -108,7 +108,7 @@ intermediates and transition structures.
Access to the Gaussian installation on our system is limited to members
of the UNIX group `s_gaussian`. Please, contact
[hpcsupport@zih.tu-dresden.de](mailto:hpcsupport@zih.tu-dresden.de) if you can't
[hpc-support@tu-dresden.de](mailto:hpc-support@tu-dresden.de) if you can't
access it, yet wish to use it.
### Guidance on Data Management with Gaussian
......
......@@ -3,7 +3,7 @@
## Create a Ticket
The best way to ask for help send a message to
[hpcsupport@zih.tu-dresden.de](mailto:hpcsupport@zih.tu-dresden.de) with a
[hpc-support@tu-dresden.de](mailto:hpc-support@tu-dresden.de) with a
detailed description of your problem.
It should include:
......
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