diff --git a/doc.zih.tu-dresden.de/docs/support/support.md b/doc.zih.tu-dresden.de/docs/support/support.md index 218077624c5447b0e6b0ee9fc2a68d4905e625ae..80b563cc1aeaffafa492d15ad4c81931c89f7691 100644 --- a/doc.zih.tu-dresden.de/docs/support/support.md +++ b/doc.zih.tu-dresden.de/docs/support/support.md @@ -4,14 +4,17 @@ The best way to ask for help send a message to <a href="mailto:hpcsupport@zih.tu-dresden.de">hpcsupport@zih.tu-dresden.de</a> with a -detailed description of your problem. It should include: +[hpcsupport@zih.tu-dresden.de](mailto:hpcsupport@zih.tu-dresden.de) with a +detailed description of your problem. + +It should include: - Who is reporting? (login name) - Where have you seen the problem? (name of the HPC system and/or of the node) - When has the issue occurred? Maybe, when did it work last? - What exactly happened? -If possible include +If possible include - job ID, - batch script, @@ -26,5 +29,4 @@ on our communication. For a new request, please simply send a new email (without any ticket number). -!!! hint Please try to find an answer in our wiki. - +!!! hint "Please try to find an answer in this documentation first."